Amazing strong scents, cute packaging and website easy to find whatever your looking for! Love love love these melts! ❤️
Frequently asked questions
When will my order ship?
We aim to dispatch all orders within 1–10 business days (Monday to Friday).
For last-minute orders, reach out and we'll do our best to make it happen!
Do you offer local pickup or delivery?
Yes! We offer local pickup, we are located in Toowoomba Qld.
How long does shipping take?
All orders are shipped with Australia Post using a tracked service.
While most deliveries arrive promptly, shipping times may be longer during busy periods. Please use your tracking number to check the latest delivery updates.
What is your exchange & return policy?
At Sparkle & Scents, we want you to love every purchase. We offer a 30-day return window from the date your order is delivered.
If your order has not yet been processed or dispatched, we’re happy to cancel it and provide a full refund.
If your order has already been shipped, it will need to be returned before a refund can be issued.
What is a wax melt?
Wax melts are scented pieces of wax that provide fragrance without a wick. Simply place a wax melt in a wax burner or warmer, and as it melts, it releases beautiful fragrance throughout your home.
How many wax melt cubes should I use?
We recommend using 2 cubes from your snap bar or clamshell at a time. You can use more or less depending on the size of your room and how strong you like your fragrance.
Can I reuse wax melts?
Yes! You can reuse your wax melt until it no longer releases fragrance. Once the scent has faded, simply replace it with a fresh wax melt.
Are your wax melts made from soy wax?
Yes! All of our wax melts are handcrafted using 100% natural soy wax.